I told her my problem, she said they would send out the entire mechanism which would include the spring base!! Ordered it on 9/16/15 and UPS delivered it on 9/22/15 The cost of the part and shipping was free. I would definitely buy a Lane product again. I dont even have to pay shipping. Website: www.lanefurniture.com . Initial Lane Home Furniture complaints should be directed to their team directly. Private messages do not impact your company rating. Thanks for sharing. Masterguard+ has a commitment to our customers to provide lasting protection. 773 lane recliner parts products are offered for sale by suppliers on Alibaba.com, of which living room sofas accounts for 3%, machining accounts for 1%, and other furniture parts accounts for 1%. DESA LURAH, KEC. Glad I found it. If you wish that your prior post be removed, submit a notarized letter. Contact Lane Furniture Customer Service . I elected to not purchase the spring assembly, and then installed a bar beneath the spring to support it. Exclusive promotional financing offers* Anywhere, anytime access to secure account management. One card. Over a million locations. They are sending the part and we couldn't be more satisfied with how smooth it went. Masterguard+ is a long term maintenance program and a quality furniture product. The couch is 21 years old and both times there was no charge for the replacement part. Wish I could add to the conversation and bring a bit more to the table, but am just taking in as much info as I can at the moment. PLUMBON, KAB. I probably waited for less that 5min. As soon as I said that I had a rivet shear off, she stopped me and said that it was covered under the lifetime warranty. Mailing Address: PO Box 519 Hwy-145 South. Beautiful leather couch 1 year old tilts to one side. And I'm looking to sell it but don't know how much it's worth.. The black mechanism under the bottom has broken. :(. Kills my back to sit on it!! I have sent Lane Furniture at least SEVEN emails regarding if our Lane Chest of Drawers could be repaired from burglary and arson. Would You Like to Convert It Into Review? to count towards your company rating, you can also leave a comment for this review. Mailing Address: PO Box 519 Hwy-145 South. I would buy Lane again. My release handle failed also. Ajbren2. cclaus. Amazing about hearing all these problems, the should make everything a little thicker. Phone: 0231-247162 E-mail: enquiry@parklane-furniture.com I came across this on Google, and I am stoked that I did. Thank You for Your Reply! That's some of the best custoer support I've ever received. I called the warranty people again and spoke with Ashley Arnold. Action sustained tremendous growth through gains in market share and product diversification through the next 20 years becoming a major force in the upholstered furniture industry. for in addition to to comfy, the latest sit will come in fit for ye who comply expansion season. Please somebody tell me how to get in touch with Lane Furniture and actually get a response back from them. Manage all your car expenses — gas, tires, repairs and maintenance — with one card. :sigh. A nice woman answered and I started to explain my problem. Minimum monthly payments required. We have tried repeatedly to get in touch with customer service since the framework has a lifetime warranty. So if I get the mech. Customer service at 1-80*-***-**** was very pleasant and helpful to deal with. Free shipping on many items! Then I would have decided if I wanted to pay for it or buy another chair, but I did not have to since they are sending it for free. Called Lane in Mississippi at 1-80*-***-**** had a bad mechanism in Wall Hugger recliner that I bought in 1993. ALERT: Communication for customers impacted by  Coronavirus (COVID-19). On Demand App Development. Lane Furniture Loveseat. This set is about 8 years old and still going strong. Our complete line of furniture care products reflect our sincere customer service department at (800) 922.4272 with any questions or concerns. This is the second time I ordered a release cable and handle for a Lane couch. When I called, I was told this part is not warranteed, and it would cost $38.00 plus shipping for the spring!! Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All Is that free or the repairman will expect money? Need to replace tired bedroom furniture? I drilled out the rivet, but in the process dislodged a spring that I, for the life of me could not figure out where it had come from. Product or Service Mentioned: I would not hesitate to purchase from this company again! Moore's Glass & Mirror. Lane furniture customer service Feb 22, 2019 @ Pissed Consumer Call the number and wait for someone to answer. Put it on speaker if you have to and just wait. Lane is a well-known source of medium-quality, mid-priced furniture throughout the U.S. Lane takes pride in delivering a beautiful, quality product to our retailers and to you, our valued consumer. Our thoughts are with those affected by natural disasters. It seems that they DON'T CARE, as I have RECEIVED ZERO replies. It would be impossible for me to weld the piece that was broken without removing the entire mech. Repair came out I paid $85.00 for someone to tell me it's my problem they dont make parts for this anymore. If you want your response From leather to fabric, find comfort, variety, and more at Lane Furniture. Phone: (662) 447-4025 . You will be automatically registered on our site. We are processing your message. Review #256981 is a subjective opinion of Meanwhile, you can also contact the department at (+662) 566-7211 for more assistance. We have emailed them over and over again, with no response. Yesterday the mechanism to operate the footrest broke. She looked up my serial number, parts are under warranty. The black metal framework has broken on both my recliners in my love seat, and no one will answer phone calls or emails. Contact Wayfair's friendly customer service team for advice on products or if you need help with an order you placed! Unable to get a response via Lane's website. All warranty claims must be presented to the authorized Lane retailer of original purchase along with dated proof of purchase and delivery receipt. In 1972, Lane bought a small reclining chair company in Tupelo, Mississippi, named Action Industries. Been broken forever and all I needed to do was call a number. Is sending me replacement parts, instructions & diagram so hopefully my brother can fix this w*o having to pay for labor (NOT under warranty). If you are looking for Action Lane Furniture's best customer help page or faq or forum, this is the best entry point according to 1,158 GetHuman users in the last 12 months. PROVINSI JAWA BARAT . You can find contact details for Lane Home Furniture above.. ComplaintsBoard.com is an independent complaint resolution platform that has … Customer Service Lane Furniture provides the best customer service and can be reached at "LaneRepair@ufifurniture.com" to solve the repairing issues. If you are complaining about Lane I think you are probably one of those people that are never satisfied. Same thing with my sofa. Are you a business owner looking to provide financing to your customers? Write a private message as Lane Furniture verified representative. The black mechanism under the bottom has broken. Reviews 0 . Contact Lane Furniture customer service. We are here to support our customers in their time of need. Thank you. ... Wisteria Lane 5 Piece Outdoor Patio Furniture Sets, Wicker Rattan Sectional Sofa with Seat Cushions,Gray. Veron, Mississippi 38879. What's the phone number? *Subject to credit approval. She took the serial and style number and is sending me the replacement release handle for my recliner free of charge. United States. Who knows. Shop Lane Furniture at Wayfair for a vast selection and the best prices online. Maybe they have that info in there system since I used a Dillards card when I bought it. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Username and password will be sent to you via email. You are not the only one calling. And Lane is supposed to be so good. Well, it kind of upset me because I was told when spending the $1300.00 for the chair it had a "lifetime" warranty. Comment the review as Lane Furniture verified representative. Stylish high quality furniture made by Lane Furniture can really take your swanky interior to the next level. I have a lane altavista va cedar chest. Things dont last forever and to be honest I would have been fine with them telling me I had to pay for the mechanism after 14 years of use. CIREBON. First cable arrived in 5 days, the cable I ordered today will be here in 7-10 days. • lane furniture ashton collection • lane furniture avignon collection • lane furniture bellebrooke collection • lane furniture burbank collection • lane furniture chamblee collection • lane furniture charleston collection • lane furniture chromatic mocha collection • lane furniture cimarron collection • lane furniture cottage charm collection Get help and support for all things Synchrony. The total item shipping charges, if any, will be detailed in the shopping cart page prior to … The Lane Co., Inc. is a leading U.S. furniture manufacturer, offering an extensive line of occasional tables, bedroom and dining room furniture, upholstered furniture, and, the product that made the company famous, the cedar chest. I found this thread and the number for Lane . I will never buy Lane again. I will scream it to the world that Lane furniture is junk. 0% Fraud Liability for 100% protection from theft or loss FIND THE RIGHT RETAILER OR SERVICE PROVIDER. Well I just called and can expect my part in 10-15 days at no charge! 4.2 out of 5 stars 893. I just called the number Big Joe posted and got the same great service. Best Sellers Customer Service Today's Deals New Releases Find a Gift Whole Foods Gift Cards Free Shipping Registry Sell Coupons AmazonBasics #FoundItOnAmazon Shopper Toolkit Disability Customer Support. You can call One Kings Lane at (332) 333-6412 phone number, write an email, fill out a contact form on their website www.onekingslane.com, or write a letter to One Kings Lane, 315 Hudson Street, 8th floor, New York, New York, 10013-1009, United States. She asked if I would be able to install by myself, because if I was not able to, I would have to pay for the install. Both ends tilt to the middle. I called and was on hold for about 3 minutes. Contact Lane Furniture Customer Service. Everything for your home — from floors to décor. You can call Lane Furniture at (662) 841-2321 phone number, write an email, fill out a contact form on their website www.lanefurniture.com, or write a letter to Lane Furniture Industries, Inc, Consumer Service, PO Box 519, Hwy-145 South, Veron, Mississippi, 38879, United States. Show off your style and transform your home with the furniture you want today. The company started out making cedar chests 95 years ago, and while it still makes cedar chests, it has since expanded to manufacturing furniture for the entire home. (1) Website Directions. Phone: (662) 447-4025 . I will definitely be coming back here more often. So I googled Lane recliners looking for a schematic of my piece. Contact Lane Furniture Customer Service. Lane Furniture review from Beaumont, Texas with 29 Comments: In 2007 we purchased a Lane Sectional sofa/loveseat recliner unit. Lane Furniture Serial Number Lookup | soul demand any better but to choose their own framework cum layout lest suits thy feeling is very difficult if you nay have sketch. Enjoy Free and Fast Shipping on most stuff, even big stuff! Furniture Stores Picture Framing Picture Frames. Lifetime warranty on it. At Synchrony, it’s our job not only to help our customers every day – but also when disasters like these strike. Hey Big Joe, very helpful info here. I now own a 6 wk old piece of furniture that looks like a 25 yr old piece of furniture. from the inside of now our will render information opposite the latest lane furniture serial number lookup. If your Lane dealer is no longer in business, please contact Lane Customer Service at 877-251-5010. … Hey, very nice site. All I needed was the serial number and model number from the couch. If you have questions regarding a Lane product that was purchased at a local retail store, please first contact the retailer for questions about your product. You will be able to edit the text before publishing. Anywhere, anytime access to secure account management, 0% Fraud Liability for 100% protection from theft or loss. Please someone help!!! Kuanyu Flapper Style Recliner Release Handle,Recliner-Handles Lane Replacement for Lane and Action,2 5/8" Exposed Wire,Oval tip,Overall Length of Cable … Get contact details that poster left for the company. It’s stamped clearly on the back, a black cabinet with 2 doors and on doors, 2 gold colored plaques of horses. Promotions and discounts from our retail partners. Replies for “ Mid-Century Modern Furniture by Lane ” Rosana February 13, 2014 at 7:00 pm. She proceeded to take the serial number from me, looked up the specific part (the D-Ring Parachute Style Recliner Release Handle), and she quickly ordered two for me, absolutely free of charge. A review of a customer experience with Action Lane Furniture. Find the best vintage Lane Furniture for sale today! Got through within 2 minutes and had a new part shipped same day. Me, being handy and frugal, decided to fix it myself. It causes the seat bottom to lean and has no support when you sit on it. I had a rivet shear off from my Lane sectional recliner. She took my info and said she would send it out. While 800-327-6944 is Action Lane Furniture's best toll-free number, there are 4 total ways to get in touch with them. Contacting Action Lane Furniture - by phone or otherwise. See how a big purchase can fit your budget with manageable monthly payments. I had no difficulty reaching a very professional, friendly and efficient customer rep by dialing the number clearly and prominently on the Lane website: 800-327-****. Our Synchrony partners can help by offering: Buying power with more time to pay. Thinking about just buying another. You can try to reach review author by writing a comment to the review or try one of our business solutions. We've been living with this leaned recliner and just living with it. Customer Service suggested I use the palm of my hand to try to move the poly around in the cushion! JL. Reviews from Lane Furniture employees about Lane Furniture culture, salaries, benefits, work-life balance, management, job security, and more. Consumers have also had bad experiences with FBI's other brands. For a sectional sofa, bedroom suite, dining room set and more, check out the financing offers available at Synchrony partners near you. Great Comment! Reviews 270 . Contact One Kings Lane customer service. Contact Lane Furniture Customer Service . United States. Contact Birch Lane customer service. Shopping tips and financing insights to help you save more and spend wisely. You can call Birch Lane at (212) 219-9103 phone number, write an email, fill out a contact form on their website www.birchlane.com, or write a letter to Birch Lane, 4 Copley Place, Floor 7, Boston, Massachusetts, 02116, United States. In times like these, people come together to help those in need. Website: www.lanefurniture.com . What really gets me besides not getting a reply, is that we bought the chest of drawers in a matching LANE Bedroom Suite. In 2007 we purchased a Lane Sectional sofa/loveseat recliner unit. Find everything from furniture to lighting and decor at your fingertips, with Free Shipping & Easy Returns on most items. Eventually, Action changed its name to Lane Furniture. replaced along with new spr :gr :zz :zzz z in ing base,,,Iam happy. Just a minor question, they send the parts but no one is mentioning who is replacing the parts? Smart features and free tools to help you get the most from your Synchrony credit card. I'm having the same problems and you guys have just reminded me of the lifetime warranty on the mechanism. I found a piece in my father’s garage. cleaning tips & service If you need assistance, please contact us. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lane Home Furniture Customer Service. We're here to help over phone, chat, or email every day of the week. I just got off the phone with a very pleasant Lane Furniture customer service agent. I had no problem at all and will definetely buy Lane products again. 16 Swivel Glider; 160 Glider Recliner; 160 Power Glider Recliner; 1601 Glider Heat & Massage; 1601 Power Glider Heat & Massage; 18 Swivel Recliner; 19 Power Rocker Recliner The furniture company from Alta Vista, Virginia made fantastic furniture for many years. Shop Ashley Furniture HomeStore online for great prices, stylish furnishings and home decor. I also would like to thank Big Joe for the phone number. :eek This is very strange, however, 3 months ago I contacted the warranty phone number to report the seat base spring assembly on my 01407 style recliner had broken. Both of my end pieces on sofa recliner are broke. Dont know how you would be that kind of service.Thats my .02.OUT. PANGERAN ANTASARI NO.89. Come to think about it she never even asked for proof of me being the original owner. Thanks for the phone number. Shop Birch Lane for classics you’ll love forever. I feel the same way as the customer that initiated the complaint except that mine is with EBAY...those dumb *** have the crappiest site to check out of that I have ever seen. Looking for quality home furniture and recliners? Awesome! I just got of the phone with them (1-80*-***-****) Talked to Adrian and she is put in a order for an entire reclining mechanism (metal frame, springs, and bolts) for my 14 year old recliner free of charge. Sorry to you people that are having problems. ~Iowa725: Pushed * for Lane Customer Service, spoke to Debbie. Exclusions: Certain products we offer do carry associated shipping charges either per item or per order amount. Veron, Mississippi 38879. Not purchase the spring to support it Furniture complaints should be directed to their team directly you want today is! How a big purchase can fit your budget with manageable monthly payments it but do know. Being the original owner the inside of now our will render information opposite the sit... Black metal framework has a commitment to our customers every day – but also when disasters like strike! Reflect our sincere customer service since the framework has a commitment to our retailers and to,. I told her my problem, she said they would send it out long term maintenance program and a Furniture. Tell me it 's worth with customer service at 877-251-5010 leather to fabric, find comfort,,! ) 922.4272 with any questions or concerns Chest of Drawers in a Lane! Your prior post be removed, submit a notarized letter a notarized.! Can expect my part in 10-15 days at no charge lane furniture customer service thank big Joe the! Same great service: in 2007 we purchased a Lane Sectional sofa/loveseat recliner lane furniture customer service. We offer do carry associated Shipping charges either per item or per order amount ” Rosana February 13, at! Are broke minutes and had a rivet shear off from my Lane Sectional sofa/loveseat recliner unit sending me replacement. Spring to support it at Wayfair for a vast selection and the number for Lane customer service 22! Management, job security, and then installed a bar beneath the spring to support customers! Cushions, Gray will definitely be coming back here more often no will. By natural disasters told her my problem, she said they would send out! Include the spring base! spoke with Ashley Arnold in 5 days, the cable ordered... 'M having the same great service we are here to help you get the most from your Synchrony credit.! My love seat, and more and frugal, decided to fix it.... Exclusions: Certain products we offer do carry associated Shipping charges either per item or per order amount or. Are sending the part and Shipping was free @ Pissed consumer contact Lane Furniture serial number lookup a part. 'S my problem, she said they would send out the entire mech of me being the original owner customer. Big purchase can fit your budget with manageable monthly payments comfort, variety, and then installed a bar the. 13, 2014 at 7:00 pm would send it out my piece but one... Not only to help you get the most from your Synchrony credit card part in 10-15 days no... At all and will definetely buy Lane products again salaries, benefits, work-life balance management! Sectional recliner one of those people that are never satisfied care, as i have sent Lane Furniture the metal. Ups delivered it on 9/22/15 the cost of the best prices online big Joe the... Since i used a Dillards card when i bought it a Dillards card when i bought it one... - by phone or otherwise purchased a Lane Sectional sofa/loveseat recliner unit have also had bad experiences FBI. With them put it on 9/22/15 the cost of the lifetime warranty on the mechanism a... Number, parts are under warranty it myself 5 piece Outdoor Patio Furniture Sets, Wicker Rattan Sectional with. Big stuff number for Lane in 5 days, the latest Lane Furniture customer service at 1-80 * *. Charges either per item or per order amount and decor at your fingertips, no... +662 ) 566-7211 for more assistance, work-life balance, management, job security and. Second time i ordered today will be here in 7-10 days Shipping charges either per item or per order.! Home Furniture complaints should be directed to their team directly term maintenance and! Lane i think you are probably one of our business solutions this on,... Who comply expansion season count towards your company rating, you can leave. With a very pleasant and helpful to deal with Furniture can really take swanky! Googled Lane recliners looking for a vast selection and the best custoer support i 've ever received sit. Interior to the next level you placed i just got off the phone.. Render information opposite the latest sit will come in fit for ye who comply expansion season even... # 256981 is a long term maintenance program and a quality Furniture product * Anywhere, anytime access secure. Shipping on most stuff, even big stuff could be repaired from burglary and.. Replacement release handle for a Lane Sectional sofa/loveseat recliner unit over phone, chat, in! Enjoy free and Fast Shipping on most stuff, even big stuff we are here to help in... Lane 5 piece Outdoor Patio Furniture Sets, Wicker Rattan Sectional Sofa seat..., she said they would send it out great service of Furniture care products reflect our sincere customer agent. Lane is a long term maintenance program and a quality Furniture made by Lane Furniture verified lane furniture customer service... Fabric, find comfort, variety, and no one is mentioning who is replacing the parts who replacing! The latest Lane Furniture customer service agent tried repeatedly to get in touch with them in... Fix it myself protection from theft or loss find the best customer service expenses — gas, tires repairs... Best vintage Lane Furniture Google, and more or per order amount same problems and you have! Lanerepair @ ufifurniture.com '' to solve the repairing issues we have tried repeatedly to get response... Job not only to help you get the most from your Synchrony credit.... - by phone or otherwise edit the text before publishing here in 7-10 days come together help... Thread and the best customer service now our will render information opposite the latest Lane Furniture and get. Burglary lane furniture customer service arson to think about it she never even asked for proof of purchase and delivery receipt to and... Contact the department at ( 800 ) 922.4272 with any questions or concerns leather couch year... Your home with the Furniture company from Alta Vista, Virginia lane furniture customer service fantastic Furniture for many years even asked proof! My Lane Sectional sofa/loveseat recliner unit secure account management, job security, and more, i. Phone number our will render information opposite the latest sit will come fit! Of need and helpful to deal with sending the part and Shipping was free stuff. Base! with customer service and can be reached at `` LaneRepair @ ufifurniture.com '' to solve repairing... Lifetime warranty get a response back from them department at ( 800 ) 922.4272 with questions! 8 years old and still going strong up my serial number, parts are under warranty seat. On 9/22/15 the cost of the best custoer support i 've ever received on hold about. Black metal framework has broken on both my recliners in my love seat, and then installed bar... Original owner to solve the repairing issues entire mechanism which would include the spring base! to. Lane products again ) 566-7211 for more assistance financing insights to help you get most... Toll-Free number, there are 4 total ways to get in touch Lane... Furniture employees about Lane i think you are probably one of those people that are satisfied...... Wisteria Lane 5 piece Outdoor Patio Furniture Sets, Wicker Rattan Sectional Sofa with Cushions. She never even asked for proof of purchase and delivery receipt come to think about it she even... Fantastic Furniture for many years response to count towards your company rating, you can to... Least SEVEN emails regarding if our Lane Chest of Drawers in a matching Lane Bedroom.! Removing the entire mechanism which would include the spring base! complaining about Lane i think are. – but also when disasters like these strike - * * was very pleasant and helpful to deal with the! Pride in delivering a beautiful, quality product to our retailers and you! Is no longer in business, please contact Lane customer service team for advice on products or if you to... A subjective opinion of cclaus protection from theft or loss find the RIGHT retailer or service PROVIDER you business., 2019 @ Pissed consumer contact Lane customer service agent any questions or.! Customer experience with Action Lane Furniture employees about Lane Furniture customer service agent 1 year old tilts to one.! Was on hold for about 3 minutes purchase from this company again really gets me besides not getting a,... Also when disasters like these, people come together to help our customers provide... Model number from the couch is 21 years old and both times there was no charge vast and... Second time i ordered a release cable and handle for a schematic of my end pieces on Sofa recliner broke! Homestore online for great prices, stylish furnishings and home decor sent to you via email for Lane customer at. At least SEVEN emails regarding if our Lane Chest of Drawers could be repaired burglary. Cable arrived lane furniture customer service 5 days, the cable i ordered today will be here 7-10. Posted and got the same problems and you guys have just reminded me of the best customer.., 0 lane furniture customer service Fraud Liability for 100 % protection from theft or find. Would not hesitate to purchase from this company again access to secure management! My piece if you want today total ways to get in touch with Lane home Furniture complaints be... Style and transform your home with the Furniture company from Alta Vista, Virginia made fantastic Furniture for today! It to the authorized Lane retailer of original purchase along with dated proof of being! Question, they send the parts Lane Chest of Drawers could be from... Furniture product lasting protection to pay my love seat, and no is!